Royalty fee is only applicable and charged at “Cost of Goods” , Royalty fee is computed as stated below

Formula : CostOfGoods x 1.10 = ROYALTY FEE

Example : 10,000 x 1.10 = 11,000 where 10,000 is the cost of goods and 1,000 is the Royalty Fee

More Questions ? Call our accounting department through our service representative for more details.

Delivery charge is applicable only to the area not within the scope of Metro Manila. 

Please take note delivery charge may change without prior notice, call your service representative assigned for more questions about the details.

Also take note, Delivery Schedule is strictly implemented and there is a “Cut Off” time for the placement of orders. Failure to do so will incur charges or may face consequences.

Total amount shown in the Checkout page may change without prior notice. Additional fee may apply and will reflect only in your final Statement Of Account (SOA).

Some products is not applicable in the “Standard Ordering System” such as waffle machine, plugs, sockets, etc. Please consult your service representative on how to avail these items.

Lock Out is different from being blocked. This system has auto detection for spam bots that looks out for possible force entry. When force entry or brute force login is detected it automatically block the device IP address after 5 tries within 10 minutes for security purposes.

If you have already used your 5 failed attempt. The system will lock out the devices’ IP but not the user account. You will have to wait for 5 minutes to try again. If you have still do not know your current password you can request for a reset to avoid lock outs.

Disabled/Blocked account means something. If you do not see any message for the reason of having a disabled account. You can call your authorized ordering specialist for details.

All records, accounts, transactions from the old account/shop will be totally wiped out. Everything will start as new record. Though emails used from the old shop has been transferred to the new, but they have to reset their passwords before they can login.

Email for instructions and login details where sent to the users registered email, if you do not received any, kindly check your spam folders.

If franchisee have no access to the email used from the previous shop. They can request for a new account, kindly call your auditor/order specialist regarding the details.

Eventually the old shop will be brought down and will no longer be accessible. 

By default, we sent an email to the registered accounts from the old shop, It contains the email and reset password for you to activate your account. If you do not receive it from your inbox (1) kindly check your spam folders or (2) ask your designated OSR for the account details.

When logging in, please do not forget the email or username and password used for the specific account. If you can’t remember the password you can use the reset password page.